FAQ

We understand there are many ways to pay your association dues. We recommend using the Single Sign-on electronic payment via BUURT, our resident portal. This will also allow you to choose from several payment options. You can also choose to pay assessments directly to Alliance Association Bank (AAB), or by using an individual bill payment service through your bank, as well as by mail. If you have any questions about your account or our payment options, feel free to contact a member of your onsite team or reach out to CCMC’s Customer Service Support Team at 1-833-301-4538. You can also review your account activity online by visiting our payment portal. 

 

You can find more information on our Pay Assessments page.

Homeowner associations are responsible for ensuring that common expenses are shared among homeowners, usually per-unit or based on square footage. These expenses generally arise from common property, which varies dramatically depending on the type of association. Some associations are, quite literally, towns, complete with private roads, services, utilities, amenities, community buildings, pools, and even schools. Many condominium associations consider the roofs and exteriors of the structures as the responsibility of the association. Other associations have no common property but may charge for services or other matters

Your account number will be located on the first billing statement you receive, or you can contact your Management Team 30 days after you close on your home. If you need additional support, please contact your management team or CCMC's customer service by calling (480) 921-7500 or emailing customerservice@ccmcnet.com.   
What is the Association ID? 643AZ
What is the Management Company ID? 6675 

 

You can find more information on our Pay Assessments page. 

The community newsletter, the Monarch Minute, will provide you with all the information you need about upcoming events, meetings, or activities in Monarch. It will also let you know of any important announcements from the board of directors or the management team. To sign up for the newsletter, click the link below. 

 

Governing Documents are the legal rules that guide how an association operates and makes decisions. CC&Rs (Covenants, Conditions, and Restrictions) outline property use, owner responsibilities, and community standards, while Bylaws explain how the association is structured, including the roles of the Board, meetings, and voting procedures. Together, these documents help ensure consistency, fairness, and proper management of the community. 

The governing documents can be found on BUURT, our resident portal. 

A Homeowners' Association (HOA) is a legal entity created by a real estate developer for the purpose of developing, managing and selling a community of homes. It is given the authority to enforce the covenants, conditions & restrictions (CC&Rs) and to manage the common amenities of the development. It allows a developer to end their responsibility over the community, typically by transferring ownership of the association to the homeowners after selling.  Most homeowners' associations are non-profit organizations and are subject to state statutes that govern non-profit corporations and homeowners' associations. 

An association or property management entity is contracted by a Board of Directors or community to provide a variety of services, including but not limited to collecting assessments, sub-contractor oversight, financial advisement and statement/reports preparation and analysis, general maintenance and problem resolution, and advisement on legal and other property-related matters. Some of these companies manage hundreds of properties simultaneously, while others focus on individual properties. 

The ultimate goal of the community standards staff is to keep the community beautiful through compliance and resolving homeowner community review matters. The management team conducts visual inspections of the community. These reviews are necessary to ensure alignment with governing documents and address resident concerns. If a compliance issue is found, a courtesy notice is sent to the homeowner letting them know of the issue. Homeowners are given 14 days to resolve the matter. Once resolved, the issue is considered closed. However, if left unresolved, additional letters are sent, and potential fines are imposed. The management team will follow up with the homeowner to help find a solution for unresolved issues. For more information, please contact the association office.